How To Fix Profile View History Not Showing On TikTok? 4 Easy Ways

Are you new to TikTok? Do you want to see your profile view history on your TikTok profile? Is there nothing in your profile view history when you check for it on your TikTok profile? Do you think that your profile view history is disabled? Are you looking for a way to enable your profile view history on your TikTok profile?

If so, we have brought answers to all the above-mentioned questions in our latest article so keep reading till the end and check your profile view history easily. We will also share the step-by-step guide to clear the cache that will help you in fixing the error. Then we will explain step by step how you can turn on or off your profile view history in your TikTok account.

Let’s first know a bit about the TikTok application.

What You Will Learn

Introduction to TikTok App

TikTok is a social media application that allows its users to share short videos with the public. This platform is owned by Byte dance which has become popular day by day. It has millions of users across the world. This platform is gaining popularity day by day

Now, we will discuss the latest feature of the TikTok application and that is ‘profile view history’

Profile View History Defined

When you install the TikTok by byte dance application and create your personal profile on it, you would love to use it to share your videos on it. At the same time, you would be more interested to see your profile views too but, note that the profile view history is never turned on by default.

Every new TikTok user should turn on their profile history by themselves after creating their profile on TikTok. Basically, a profile view history tells you which other profiles, people, and accounts on TikTok have recently viewed your TikTok profile. The feature to check profile view history is new and latest. It was first introduced in February 2022.

Eligibility Criteria to Activate Profile View History Feature

Well, let us share that not everyone can avail of this feature on their TikTok profile. To enjoy this amazing feature, you need to meet the eligibility criteria mentioned below;

The minimum age requirement is 16 years.
You must have fewer than 5000 followers.

If you are under 16 years or have more than 5000 followers, you would not be able to enjoy this feature. you can set your age in your TikTok profile. For this, you need to go to the profile menu, click on the settings and privacy, tap manage accounts, and set your date of birth. If your age is already set, you cannot change it again. In that case, you would need to contact TikTok to change your account information.

To complain and contact TikTok, you can use the TikTok option ‘report a problem or you can also fill out the feedback form. Use the ‘need more help’ option to explain the issue that you are facing and click on the report button to send it to TikTok.

Activate Your Profile View History

If you meet the eligibility criteria, you can easily turn on your profile view history with the below steps.

Open your TikTok application on your mobile.
Click on your profile on the bottom right side of the screen.
You will see the three lines icon in the top right corner. Here you will click on the profile settings.
Click on the settings and privacy.
Click on the Privacy button.
Go to the profile views page.
Here, you will find a toggle icon in front of the profile view history. Click and turn it on to see your profile views.

Turn Off Your Profile View History

If you do not want to see your profile view, you can turn off your profile view history. Keep in mind that when you turn off your profile view history, neither you will be able to see your profile views nor others will be able to see that you have viewed their profiles. Follow the below simple steps to turn off your profile view history.

Open your TikTok application on your mobile.
Click on your profile on the bottom right side of the screen.
Here you will click on the three lines icon to go to the profile settings.
Click on the settings and privacy.
Click on the Privacy button.
Go to the profile views page.
Here, you will find a toggle icon in front of the profile view history. Click and turn it off to disable your profile views.

Restrictions Related to Profile View History

You cannot see all accounts in your profile view history. You will be able to see only those accounts who have enabled this feature in their profile view history. If this feature is not enabled in an account, and the account views your profile, you cannot see that in your profile view history. Similarly, if you visit a profile on TikTok, and the profile has not activated the profile view history feature, then they would be unable to see your account in their profile view history.

4 Easy ways Fix Profile View History Not Showing on TikTok

Following are the ways to Fix Profile View History Not Showing on TikTok:

1. Contact TikTok Support

Contacting TikTok is the first option. There are a few methods to get in touch with TikTok.

Either use the TikTok feedback form or the app to report issues.
Go to your profile > Menu > Settings and privacy > Report a problem to report an issue with the app.
Tap “Report a problem,” choose the relevant help categories, tap “Need more help?” and then enter your problem’s details before tapping “Report.”

The TikTok feedback form is the second option.
Once on the form, enter your login and the email address associated with your TikTok account.
Choose “Other” as the subtopic and “Change account information” as the subject.
Finally, give details about the problem you’re having and submit the form.

You will receive a reply from TikTok through email within 1 to 3 business days.

Here is an idea of a description: “Hello, TikTok. I am older than 16 and have fewer than 5,000 followers on my account, but I still lack the “Profile view history” feature. Please assist me in fixing this. Remember that TikTok won’t be able to assist you if you aren’t at least 16 years old or have less than 5,000 followers. You don’t meet the conditions to view your profile views, which is why this is the case.

2. Try Deleting And Re-Installing The App

If you’re experiencing difficulties with your profile view history not showing on TikTok, there are a few different things you can try. First, if you’re using an iPhone or iPad, it might be helpful to delete and re-install the app. This will reset your account and hopefully restore your profile view history. If that doesn’t work, you can also try troubleshooting your network connection or device settings. If nothing seems to be working, please feel free to reach out to us at support@tiktok.com for further assistance.

3. Another Solution by Clearing Cache

If you are meeting the age limit and have less than 5000 followers on your profile, and you still are unable to see your profile views, you can clear the cache to fix the issue. Clearing the cache data usually fixes a lot of the problems in the applications. Let’s see how to clear the cache to resolve the specific issues.

Open settings on your mobile phone and go to the applications.
Here you will find a list of all applications on your phone, find and click the TikTok application to clear the cache.
Open the app info.
Tap on the clear data and then click on the clear cache button.

So, your cache is cleared now. Open the application again to check if the issue is resolved or not. If you are an iPhone user, you will follow the below steps.

Go to the settings.
Tap on general.
Click on the iPhone storage.
Click on the TikTok.
Tap on the offload application option here.
Tap it again to confirm.
Click on the reinstall app button to fix the issue.

After clearing the cache, or reinstalling the app, you must restart your mobile device. Now, check if your issue is resolved or not.

4. Make Sure your profile is set to Public

If you’re noticing that your profile view history isn’t showing up on your TikTok videos, there’s a quick fix for you! First, make sure that your profile is set to public. If you’ve disabled privacy settings on your account, then you’ll need to contact TikTok support in order to change this. After your account is set to public, the history should start showing up on your videos. If you still have problems viewing your profile history, please reach out to TikTok support for assistance.

Time Limit to Check Profile View History

You can see your profile view history for the past 30 days.

Wrapping Up

So, this is it. There are a lot of ways to fix the error. Create your TikTok account carefully. The minimum age requirement is 16 years so if you want to check your profile views, set your date of birth carefully as you would not be able to change it later. If you meet the eligibility criteria and are still unable to see your profile view history, follow the above-mentioned steps to turn it on. If the issue is still there, contact TikTok or create a new TikTok account.

If you find this article helpful in fixing your problem of the profile view history not showing or working on your TikTok profile, please mention it in the comments section below. We would welcome your suggestions too. Cheers and happy sharing!